Terms of Service
Welcome to Coandance LLC's carpet products and related services. Please read the following terms carefully before browsing, placing an order, or using our store/website services. Your purchase indicates your agreement to all contents of these terms.
I. Service Content
We specialize in the design and sales of various carpet products.
All product images, dimensions, materials, and functional descriptions are subject to the information displayed on the page.
II. User Qualifications and Account
Users must have full civil capacity to make a purchase.
You must provide true and accurate shipping information to ensure order fulfillment.
Users are solely responsible for any delivery issues caused by incorrect information.
III. Orders and Payment
An order is considered valid after the user submits and completes payment on the platform.
We support multiple payment methods; please refer to the checkout page for details.
If an order cannot be fulfilled due to insufficient inventory, price discrepancies, or system issues, we will promptly notify you and provide a refund.
IV. Billing Terms (Important Notes)
All carpet products in this store are "one-time sale items" and do not involve subscriptions or automatic renewals.
Specific details are as follows:
A single purchase is completed upon placing an order and completing payment.
Each order corresponds only to the selected items and quantity; there are no subsequent automatic deductions or periodic charges.
Product prices are as displayed on the page at the time of order submission and may be adjusted due to promotional activities, inventory changes, etc.
Unless otherwise explicitly stated (such as customized services), all fees are one-time payments with no hidden costs.
V. Shipping and Delivery
We will arrange shipment within 1-3 business days after order confirmation (excluding holidays or special circumstances).
Delivery time varies depending on the region and logistics company.
Please ensure the delivery address is accurate to avoid affecting delivery time.
VI. Returns, Exchanges, and After-Sales Service
Users can apply for returns and exchanges within the specified time (specific return policies apply).
Products must be in basic condition and not affect resale.
If the product has quality issues, we will provide a return, exchange, or compensation solution.
Our customer service team will provide you with usage guidance and after-sales support.
VII. Product Description and Usage Suggestions
Carpet dimensions may have reasonable errors; please refer to the actual product.
Colors may vary slightly due to different shooting light or display devices.
We recommend cleaning and maintaining the product according to the product instructions to extend its lifespan.
VIII. Disclaimer
We are not liable for delays caused by force majeure events such as logistics delays or natural disasters.
The user is solely responsible for any damage caused by improper use or failure to follow the instructions.
IX. Intellectual Property
All product images, designs, and related content in this store are protected by law and may not be copied or used without permission.
X. Terms Updates
We reserve the right to update these terms according to business developments. Updated terms will be published on the platform and take effect.
XI. Contact Us
📧 Email: kuna@coandance.com
📞 Phone: 3393096310
We are committed to providing you with high-quality carpet products and a worry-free shopping experience.